Freight Claims Specialty Representative

Company Name:
FedEx Services
Each day, FedEx delivers a wide array of transportation, e-commerce, and business solutions to millions of customers in more than 220 countries and territories around the globe. In order to deliver on the promise to "make every FedEx experience outstanding", it is crucial to provide top-notch services and bring together more than 300,000 of the best people globally available.
Want a career that can go the distance? Recognized as a well-established company that fosters growth and values people regardless of background, FedEx was included on the following lists in 2013:
FORTUNE Magazine's 100 Best Companies to Work For
CNN Money's Global 500
Reputation Institute: No. 12 among "America''s Most Reputable Companies"
FORTUNE Magazine: No. 10 among "World's Most Admired Companies"
After 40 years of doing business, FedEx recognizes that great people are still at the heart of our success and true success means taking care of the people that drive our business results. By living out a company-wide foundation of people-service-profit (PSP), the right people deliver great service and this produces better profits.
This is all a result of having a top-performing team with an 'Absolutely, Positively' spirit, ready to deliver on the FedEx promise of quality.
If you're looking to connect people with possibilities, all while receiving terrific benefits, competitive pay and a ton of developmental opportunity, don't wait any longer!
FedEx TechConnect has posted this position.
Click 'apply now' and tell us more about yourself today!
To handle freight cargo claims in an equitable and legal manner; provide technical direction to assistants; and support claims associates and management.
Essential Duties and Responsibilities:
Identifies liability for assigned freight claims presented against FedEx Freight.
Investigates, directs, negotiates and concludes assigned freight claims consistent with liability in accordance with the national freight classification and corporate policy.
Concludes freight claims as assigned with settlement authority up to $5000 (U.S.)
Pursues subrogation/recovery right against responsible parties.
Remains current on applicable law relevant to assigned claims.
This position will be located in Harrison, Arkansas. Relocation assistance is not available for this position.
High School Diploma/GED
Three (3) years of experience in a business related field
Customer service experience
Ability to type and operate a personal computer
Strong communication skills and human relations skills
Knowledge of daily LTL operations and national motor freight classification guidelines
Date: 2014-06-18
Country: US
State: AR
Category: FedEx TechConnect - Customer Support Services

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