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Freight Claims Specialty Representative

Company Name:
FedEx Services
Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you!
Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 300,000 talented employees who are tasked with making every FedEx experience outstanding.
FedEx has been recognized on many different lists both for business success and for being a great employer. Here are some of the recognitions FedEx has received from the past couple of years:
FORTUNE Magazine: No. 8 among "World's Most Admired Companies" and No. 1 in the delivery industry (2014)
Glassdoor, Employees' Choice Awards: "Top 50 Best Places to Work" (2014)
FORTUNE Magazine: "100 Best Companies to Work For" (2013)
Computerworld: "100 Best Places to Work in IT" (2013)
Corporate Responsibility Magazine "100 Best Corporate Citizens" (2014)
When 300,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click 'Apply Now' and tell us more about yourself.
General Summary
To handle freight cargo claims in an equitable and legal manner; provide technical direction to assistants; and support claims associates and management.
Essential Duties/Responsibilities
Identifies liability for assigned freight claims presented against FedEx Freight.
Investigates, directs, negotiates and concludes assigned freight claims consistent with liability in accordance with the national freight classification and corporate policy.
Concludes freight claims as assigned with settlement authority up to $5000 (U.S.)
Pursues subrogation/recovery right against responsible parties.
Remains current on applicable law relevant to assigned claims.
This position will be located in Harrison, Arkansas. Relocation assistance is not available for this position.
High School Diploma/GED.
Three (3) years of experience in a business related field.
Customer service experience.
Ability to type and operate a personal computer.
Strong communication skills and human relations skills.
Knowledge of daily LTL operations and national motor freight classification guidelines.

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