Public Safety Dispatcher, GS-2151-06

Company Name:
Department Of The Interior
United States Citizens Permanent Full Time Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, click Here.
WHO MAY BE CONSIDERED : Open to all qualified United States Citizens
Vacancy ID NUMBER (VIN): 1297016
Number of Vacancies: This announcement may be used to fill additional similar vacancies if necessary.
Full-time Permanent, rotating shifts.
This announcement is also being advertised under merit promotion procedures, (MWRC-15-MP-0037). Candidates who wish to be considered under both procedures MUST apply and submit complete application packages to both vacancies.
U.S. Citizenship Required Favorably Adjudicated Background Investigation Arkansas Criminal Information Center
Major Duties:
You will operate in a complex center that handles all-risk incidents including law enforcement, search and rescue, emergency medical, and fire in four National Park Service units. Operate a number of public safety computer networks as well as answering emergency and nonemergency telephone calls and radio traffic. Assist law enforcement staff in their investigations, to include gathering background information using various computer programs such as Justice Exchange, Arkansas Crime Information Center (ACIC) and National Crime Information Center (NCIC). Work with area law enforcement, fire and medical services to achieve a positive outcome for any incident. Multitask in stressful situations.
Area Information:
Buffalo National River was established in 1972 as the country's first national river, the park protects 135 miles of river from near its origin in the Boston Mountains to the confluence with the White River in Northwest Arkansas. Nearly 100,000 acres in size, roughly one third of the park's land base is designated wilderness. Heavily wooded and extremely rugged terrains are found throughout the park along with numerous hidden caves and waterfalls. There are over 100 miles of maintained trails for hiking and horseback use. There are two developed campgrounds and eight primitive campgrounds throughout the entire park. Of the two developed campgrounds, only one offers amenities such as water and electricity hook ups for visitors. There is one visitor center in each of the three districts, two of which are staffed and open to the public year round. Harrison has a population of approximately 13,000 people. Harrison offers K-12 schools, a community college, restaurants, shopping, groceries, a movie theatre, a performing arts theatre, a hospital, and specialized clinics. There are several rental properties, as well as homes to purchase within Harrison and Boone County.
All qualifications must be met by the closing date of this announcement, Tuesday, January 20, 2015.
Qualifying experience may be obtained in the private or public sectors.
For the GS-06: Applicants must have one year of full-time specialized experience equivalent to the next lower grade level, GS-05, in the Federal Government Service.
QUALIFICATIONS: To be eligible for this position, you must possess the qualifying specialized experience and/or education as well as selective factors as described in the occupational/assessment questionnaire.
Qualifications for this position are:
One year of specialized experience comparable in difficulty and responsibility to at least the GS-05 grade level in the Federal service. Specialized experience include monitoring All-Risk activity of Law Enforcement, wildland fire, structural fire, prescribed fire, medical emergencies, search and rescue operations and monitors a variety of alarm systems. Experience must include responding to emergency telephone calls and emergency radio traffic, determining the priority of response and relaying incident information to responding public safety units. Maintains current status of all public safety units, ensures adequate coverage, follows proper radio procedures and records information in a public safety computer network including NCIC/NLETS (Federal Bureau of Investigations) and the state equivalent.
1. Males 18 years of age or older, born after December 31, 1959 must certify Selective Service Registration or proof of exemptions under Selective Service law /
2. Probationary Period: Upon appointment to this position, you may be required to serve a one-year probationary period or a two-year period, depending on the authority under which you are appointed.
3. Department of the Interior employees must identify a financial institution for direct deposit of net pay.
4. Required to hold a ACIC (Arkansas Criminal Information Center Level I and Level II certifications. If you do not already hold these certifications, will be required to obtain within 2 months of entrance on duty. Failure to obtain/maintain will result in termination for failure to meet a condition of employment.
5. Required to complete a Federal Background Investigation and be favorably adjuicated prior to entrance on duty.
6. May be required to work Holidays, Evenings, and Weekends.
7. Government housing may be available.
Method of rating will be Category based.
Category rating procedures will be used to rate and rank candidates.
Candidates will be ranked into 3 categories:
Category Group I (Best Qualified) - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position.
Category Group II (Well Qualified) - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.
Category Group III (Qualified) - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.
You will be evaluated based upon the responses you provide on the job specific questionnaire that is required as part of the application process for this position. You will be rated based on your responses and assigned a score ranging from 70 to 100 points. The scores will be used to determine the best qualified candidates who will be referred for selection.
Best qualified applications rated with a score of 95 or above, will be referred to the selecting official. Additional names from the well qualified list may be added to the referral list if we do not receive enough best qualified candidates.
Note: Your resume must support your responses to the occupational questions. The occupational questionnaire was developed from these tasks.
Perform public safety dispatching under stressful situations while operating varfious types of equipment
Operate a personal computer and associated software programs
Communicate orally and n writing including developing and maintianing a cooperative work environment
NOTE: applicants must submit their application packages electronically or by fax. Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED. Applicants are advised that a variety of public facilities such as schools, public libraries, state employment offices and regional job centers provide access to computers at no charge. Help may also be available to targeted groups through a variety of public assistance agencies.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Tuesday, January 20, 2015 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to Tuesday, January 20, 2015.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page . and provide the required information. The Vacancy ID is 1297016.
2. Fax your documents to . If you cannot complete the Application Tuesday, January 20, 2015 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items .
3. Fax the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
Note: If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at . Be sure to use the fax cover sheet that was linked in the vacancy announcement, include the appropriate Office Code (IN) and VIN (1297016) so that the fax is processed properly and promptly. For further questions regarding applying online or by fax, please contact OPM
DO NOT SEND PHOTOGRAPHS. Any resume or documents with photographs will not be forwarded to the hiring official.
The following documents are required and must be received by the closing date of this announcement.
1. Resume - Resumes must include personal information, education, work experience. You must include months, years and hours per week worked to receive credit for your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".(Include dates of employment -month and year, and hours worked per week). Your experience must verify the answers given on the assessment questionnaire. YOU MUST USE YOUR FULL LEGAL NAME (Do not use nicknames or shortened names). NOTE: Applications lacking required information will be considered ineligible.
2. Qualifications (assessment questionnaire)
3.If claiming Veterans Preference you must provide supporting documents: 1) Legible copies of DD-214s (copy 4 showing honorable or general discharge): 2) SF-15: Application for 10 Point Veterans Preference with required proof as stated on the form if applying as a disabled veteran or other veterans eligible for 10-point preference. For more information on acceptable documents for Veterans' Preference Click HERE
4. CTAP/ICTAP documentation, if applicable
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
Benefits: /
1. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
2. Travel, transportation, and relocation expenses will NOT be paid and there will be no guaranteed home sale.

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